Terms Of Service
Welcome to lehenga_bazaar.com. By accessing or using our website, you agree to be bound by the terms and conditions listed below. Please read them carefully before placing an order.
1. General
- Please read all product and service information, FAQs, and other relevant sections before placing an order.
- Lehenga Bazaar reserves the right to add, modify, or delete these Terms & Conditions at any time without prior notice.
- All products are screened and quality-checked by our vendors to ensure they meet the expected design, style, and standard.
- Prices and availability are subject to change at the sole discretion of Lehenga Bazaar.
- Order cancellations are not accepted once the order has been placed on the website.
2. Order Cancellations & Modifications
- We reserve the right to cancel any order due to pricing errors, product availability, or other unforeseen issues—even after confirmation or payment. In such cases, the full amount will be refunded.
- If a delivery failure or delay occurs due to customer error (incorrect address, unavailable recipient, etc.), any additional re-delivery charges will be borne by the customer.
- While cancellations by the buyer are generally not allowed, if exceptionally accepted, the customer must bear any transaction charges, such as bank fees or exchange rate differences.
3. Delivery & Delays
- We aim to follow the delivery schedule mentioned on the product page. However, early or delayed deliveries do not qualify for compensation or damages.
- Lehenga Bazaar shall not be held responsible for delays due to force majeure events like natural disasters, wars, or any event beyond our control.
4. Product Description & Quality
- While we strive for accuracy in product descriptions and images, minor color or design variations may occur due to screen differences or fabric dye batches.
- Lehenga Bazaar does not warrant that descriptions or other site content are 100% accurate or error-free.
- In case a product significantly differs from its description, the only remedy is to return it in unused condition, subject to the return policy.
5. User Responsibilities
- Users must provide accurate, complete, and truthful information when registering or placing an order.
- Lehenga Bazaar reserves the right to verify, validate, or reject any user-provided details and may suspend accounts for providing false information.
- Users must be 18 years of age or have the consent of a legal guardian to place an order.
6. Payments & Security
- Credit/debit card fraud is the sole responsibility of the user. Lehenga Bazaar is not liable for fraudulent card usage.
- Users must use only their own cards and bear the responsibility to prove otherwise if misuse occurs.
7. Taxes, Duties & International Orders
- Customs duties, VAT, local taxes, and clearance charges for international orders are not controlled by Lehenga Bazaar and must be borne by the customer.
- Customers are responsible for handling all custom formalities in their respective countries.
8. Intellectual Property
- All content on this website, including text, graphics, logos, images, software, and digital downloads, is the property of Lehenga Bazaar or its content suppliers and is protected under Indian and international copyright laws.
9. Limitation of Liability
- Lehenga Bazaar does not guarantee that the website or its services will be error-free or virus-free.
- Lehenga Bazaar will not be responsible for losses or damages arising out of the use or inability to use the site or its services.
10. Complaints & Support
- Any complaints must be made within 5 days of order delivery.
- For queries, clarifications, or complaints, please email us at support@lehengabazaar.com and await a written response before proceeding.
11. Product Images
- All product photos are for reference only. Slight differences in color, embroidery, and fabric may occur due to photographic lighting or screen resolution.
12. Mobile Communication Consent
- By submitting your mobile number through our web forms, you agree to receive communications from us—even if your number is registered under DND/NCPR (TRAI).
- You also authorize us to share your information with trusted third-party service providers for communication purposes.
13. Policy Agreement
By placing an order, you confirm that you have carefully read and agree to all policies listed on our website, including:
- Terms & Conditions
- Privacy Policy
- Return & Exchange Policy
- Stitching Policy
- Shipping Policy