We want to keep your shopping experience seamless and informed. Please go through the following important points regarding cancellations, shipping addresses, and delivery issues:

Order Cancellations

• ❌ Orders cannot be cancelled once they are placed — regardless of whether they have been shipped or not.
• Please double-check your order details before completing your purchase.

Important Information About Shipping Addresses

1. Address Changes

• You may request a change of address within 24 hours of placing the order.
• No changes can be made after 24 hours or once the parcel has been shipped.

2. Multiple Shipping Addresses

• If you’d like to ship products to multiple addresses, please place separate orders for each location.

3. Correct Address is Crucial

• Ensure your shipping address and PIN code are accurate.
• Courier companies may charge a penalty for incorrect addresses — any such penalties will be borne by the customer.
• In case of re-shipment due to an incorrect or incomplete address, re-shipping charges will apply and must be paid by the customer.

4. Availability at Delivery

• Please ensure someone is present to receive the package at the delivery address.
• In some international locations, packages may be left unattended at the door if no one is available, and no signature confirmation may be provided in such cases.

Lost in Transit

• If your package is marked as lost in transit, we wait for 15 days before reprocessing your order.
• If the exact product is unavailable, you may:
• Choose an alternate product, or
• Opt for a refund for the undelivered item.

Delivery Delays & Force Majeure

• Deliveries may be affected by natural calamities, national emergencies, or unexpected courier disruptions.
• We appreciate your patience in such situations and will keep you informed.

Need Help?

For any shipping or order-related queries, reach out to us at:

📧 support@lehengabazaar.com